Service vehicles
All Scania dealers and workshops should have vehicles for roadside assistance services, recovery vehicles or vehicles for parts sales and distribution of parts. A uniform and clear graphic identity for these vehicles conveys a sense of Scania brand values – pride, trust and progress.
Adherence to the graphic identity is essential and a basic requirement for use of the Scania trademark by the authorised network. This section shows how to implement self adhesive decor stickers ordered from stock through the webshop shopb2b.scania.com.
Instructions for use of other logotypes, i.e. for independent companies, are available in the section for Independent companies. Any questions should be directed to Scania Identity Helpdesk.
Principles for decoration
By applying the Scania logotype to a vehicle we show that it is a vehicle from an authorised Scania dealer or workshop. Hence, the logotype must only be applied to vehicles performing service for Scania. The logotype must not be applied to other vehicles mainly intended for private use. Please note! Anyone driving a Scania-branded vehicle represents Scania and must act accordingly.
When the Scania logotype is applied to a vehicle, the vehicle must be white. The full-colour Scania logotype is placed on the vehicle where it is suitable, depending on the design of the specific vehicle, but always in the corresponding place on both sides of the vehicle. Any text should be Scania Blue and written in Scania Sans. The vehicle must be kept clean and the stickers in good condition.
Besides the Scania logotype, the logotype for Scania Assistance and dealer information may be applied to the vehicle. For usage of the Scania Assistance logotype there are special requirements. Please contact Scania Assistance Head Office (scania.assistance. headoffice@scania.com) for more information.
For vehicles without Scania Assistance decor, this location can be used for other relevant information, e.g. “Courtesy car” or “Scania Parts”. It may also be used for the optional sticker “24h emergency breakdown service”, intended for dealers and workshops who can provide customers with assistance 24 hours/day, but who do not have an agreement with Scania Assistance. No other decoration, such as the cropped griffin, must be used.
Service vehicle
Scania logotype
Full-colour horizontal lock-up logotype is used for sides. The vertical lock-up is used for front and back.
Address
Company name, address and phone number in Scania Sans Regular, upper- and lower case, letter height maximum 80% of lower case height in the Scania Assistance logotype. Colour should be RAL 5013 or PMS 282.
Assistance logo
May only be used by markets connected to Scania Assistance. Other markets may use the sticker for “24h emergency breakdown service” instead.
Assistance no
Scania Assistance phone number in Scania Sans Regular, letter height equivalent to the lower case height in the Scania Assistance logotype. Colour should be RAL 5013 or PMS 282.
Please note that no other information than the Scania Assistance phone number may be added below the Scania Assistance Sticker.
Courtesy car and parts delivery
Besides service vehicles, a dealer might have other company cars, such as courtesy cars and vehicles for parts delivery. If possible, these cars should be marked with their intended purpose, e.g. “Courtesy car” and “Scania Parts” as well as dealer information (e.g. company name, address and phone number).
Scania logotype
Full-colour horizontal lock-up logotype is used for sides. The vertical lock-up is used for front and back.
Courtesy or parts car
Scania Sans Bold, upper- and lower case, letter height approximately 100% of upper case height in Scania logotype. Colour should be RAL 5013 or PMS 282.
Address
Company name, address and phone number in Scania Sans Regular, upper- and lower case, letter height maximum 50% of upper case height in Scania logotype. Colour should be RAL 5013 or PMS 282.
Mobile workshop and recovery truck
Scania logotype
Full-colour vertical lock-up is used for front and back. The horizontal lock-up logotype is used for sides.
Address
Company name, address and phone number in Scania Sans Regular, upper- and lower case, letter height maximum 80% of lower case height in the Scania Assistance logotype. Colour should be RAL 5013 or PMS 282.
Assistance logo
Scania Blue, RAL 5013 or PMS 282.
Assistance no
May only be used by markets connected to Scania Assistance. Other markets may use the sticker for “24h emergency breakdown service” instead.
Ordering and delivery
All items shall be ordered and delivered through the Scania B2B Webshop for Business units and dealers. Log in with your XDS account to view the assortment. All employees at captive units have a view only account as default. To be able to place orders an order access is requested via ScaniaNow.
Employees at Independent Scania units need to apply for the view and order access in ScaniaNow.
Application
The surfaces must be rigorously cleaned immediately before application. Minimum temperature for application is + 8°C. Use 3M Surface Preparation System or equivalents. Curing time min 24 Hours.
Maintenance
To protect the Scania brand and ensure a uniform identity, the vehicle shall be kept clean and the decorations in good order. When washing down the vehicle with high pressure, be careful with the edges of the decals. The angle when washing down the vehicle should be as close to 90° as possible. Reduce the water pressure to 80 bars. Minimum distance between the vehicle and the nozzle should be 40 cm.
Warranty
Scania provides the same warranty as for parts. To protect the Scania logotype, all Scania stickers must be ordered via the central system and it is not allowed to produce them locally.
Read more in the catalogue for Service Vehicle Decoration on Reflex.